How does Kenmare Advisors charge for their services?

There are no direct fee’s paid to Kenmare Advisors. Kenmare gets paid by the vendor(s) selected after installation and billing.

Does Kenmare have a standard RFP process?

Yes. But it is more of a philosophy than a standard process. In the past RFPs have been a check the box type of activity. Trying to satsify procurement, IT and the business is hard and the process has become cumbersome. The philsoophy we have for RFPs is directly tailored to two things. One, outcomes. What is it the project is looking to achieved, is this more of a commodity (price play) or are we exploring different ways of tackling the problem? Second, every company has an internal buying and evaluation process. Lets cut through the clutter and make a streamlined process that allows those things to occur. The end result of the RFP or selection process culminates with a professionally developed Executive Summary to will help the project get approved and implemented successfully.

How does Kenmare impact installation of selected services?

Kenmare has in-house Project Manager to fill any gaps that a vendor or IT organization may need. Depending on the situation the Project Manager can take over or augment existing resources. The goal is to ensure successful implementation and documentation.

How do you leverage the process to ensure positive outcomes?

Let’s face it, when dealing in corporate America relationships are key to delivering results. RFPs can do lots of things, but one that is not used as frequently as it should be is leverage. Prior to executing a contract is when a customer has maximum leverage. Using the leverage to get key relationships with a vendors Executive Team is crucial. If/when issues arise is not the time to create those relationships, that is the time to take advantage of work already done to ensure your company gets the attention required. When and how to ask the tough questions are different in each situation. At Kenmare we have the experience to recongnize and use the leverage to YOUR advantage, not the other way around.

Quarterly Business Reviews

QBRs are generally a waste of time. That's because most of the QBR’s are really just project calls. Going over the day to day is not enought. QBRs are additional leverage points that need to be done consistently if they are to add value. They also need to have at least one Executive from the vendor. QBRs are ways to continue the relationship building with that vendor, not only for support, but also to make sure you are leveraging the experiences and new services a vendor is working on or seeing in the market. Simple is hard, leveraging Kenmare to make sure you are not letting things slip through the cracks is imperitive.